last updated on 26/10/20
Following the announcement that London will move to the ‘high’ Local Covid Alert Level from Saturday 17th October, we have cancelled or will be cancelling all remaining small and large-group London Days in 2020 and will be in touch with those booked in due course, if you have not heard from us already.
As you know, the situation with travel restrictions is fluid and therefore we are following developments closely. Click here to see further information on how we are resuming travelling, and please call or e-mail us if you have any questions.
We hope to run a tour to Dresden at Christmas. Otherwise, tours and festivals for the rest of 2020 have been, or are being cancelled. For those booked, we will be contacting you imminently, if we have not already, to explain your options.
For 2021, we have set up our usual exciting range of tours and festivals, both new itineraries and established favourites. The majority are now on sale and you can see a full list here. We will contact those booked about ten weeks before departure with an update.
Please note that the ‘spaces remaining’ indication on our tour pages cannot be relied upon at the moment as clients currently booked may not travel. For up-to-date information on availability please contact us.
When we cancel a tour, festival or London Day, you are entitled to a cash refund, as long as you are still booked on it at the time of cancellation. However, we are asking clients to consider transferring to a future event in 2021 or 2022. See the list of 2021 tours and festivals here. Alternatively, we can offer a Refund Credit Note. The value would equate to the sum you have paid us and is protected by our ABTA bond or ATOL licence. It gives you time to make a decision about future travel plans. For further information and guidance, please see ABTA - The Travel Association.
If you wish to cancel a booking on a tour that is currently due to run later this year, we ask you to contact us to discuss your concerns. We would welcome the opportunity to talk through the options and explain our position on cancellation charges.