Martin Randall Travel is one of the most innovative travel companies in the world. We are looking for a bright and resourceful individual to provide essential administrative flight support to our Operations and Client Relationship teams to ensure our clients have the best possible booking experience. Working closely with these teams provides an essential understanding of company ethos and the range of our activities.

– Ownership of aviation tasks within the company.

– Allocation and group booking management including airline liaison, loading and checking of inventory and name releasing.

– Checking all information is correct before purchasing flights, ensuring that the budgeted amounts are met.

– Ensure ticketing deadlines are met.

– Quote and book bespoke upgrade and deviation requests.

– Provide timely support and assistance to both the Operations Team and the Client Relationship Team.

– Respond to schedule changes and disruption. Requirement to act promptly to provide alternative solutions where necessary.

– General airline correspondence and maintenance of good relationships with airlines.

– Assist other teams and departments as required.

– Be part of a team offering support and assistance to the business in the event of a crisis, this may be outside of regular working hours.

– Research flight routes and pricing for new programmes when required.

– Excellent spoken and written English (mother tongue standard).

– Undergraduate degree (or equivalent), ideally with one year in the industry.

– Knowledge of scheduled airlines and their systems for working with tour operators is an advantage.

– Good computer literacy; confident with Microsoft Office, particularly Excel.

– Efficient and quick to learn; bright and articulate on the phone; flexible with proven ability to work to deadlines; comfortable working independently and as part of a small team.

– Strong ability to multi-task and prioritise, with excellent attention to detail.

– An interest in the arts (classical music, art, architecture, archaeology) and travel is an advantage.

Location: Chiswick, London, with the possibility of some remote working.

Salary:  £28,000 per annum plus benefits, including 22 days annual leave (plus bank holidays), museum membership, training and development opportunities, pension contribution and travel insurance.

Start date: December 2024.

To apply, e-mail your covering letter and CV to recruitment@martinrandall.co.uk with the subject as 'Aviation Assistant'.

Closing date: 15 November 2024.