German/Italian-speaking Operations Assistant
Martin Randall Travel is one of the most innovative travel companies in the world. We are looking for a bright and enthusiastic linguist or humanities graduate to join our Operations team working on our many and varied tours and early music festivals. This is a stimulating role and would suit someone who is client-focused, good at detail, has an interest in the arts, and is prepared for some travel, in the UK and overseas.
We are seeking a fluent Italian and/or German speaker.
The role
– Booking hotels, transport (flights, trains, coaches), restaurants, visits.
– Collaborating with suppliers (ground handlers, museums, box offices, local guides, private homes, gardens, archaeological sites, churches, wine producers).
– Briefing the tour leaders; compiling their documents; giving feedback.
– Answering the phone to clients, helping with their queries, checking availability, taking bookings.
– On our music festivals: contracting artists, sourcing venues, chartering ships, dealing with lighting technicians and caterers.
– Costing tours; keeping to budget.
– Updating our database; working with our website.
– Keeping reading lists, background information, and online resources up-to-date.
– Proofing client documents, brochure text and website content.
– Attending client events and tour managing; travelling to prospect hotels and attend trade fairs.
Requirements
– Excellent spoken and written English (mother tongue standard).
– Undergraduate degree (or equivalent), ideally with one year’s office experience.
– Additional language skills including Italian, and/or German.
– Efficient and flexible with proven ability to work to deadlines and pay attention to detail.
– Knowledge of and genuine interest in the arts (classical music, art, architecture, archaeology).
Further details and how to apply
Location: Chiswick, London, with the possibility of some remote working.
Salary: £28,000 per annum plus benefits, including 22 days annual leave (plus bank holidays), museum membership, training and development opportunities, pension contribution and travel insurance.
Start date: March 2025
To apply, e-mail your covering letter and CV to recruitment@martinrandall.co.uk with the subject as 'Operations Assistant'.
Closing date: 7 February 2025.
